AI Assistant

Access AI Assistant
The ZOA AI Assistant is only available to users if the account administrator activated the feature for the entire account. See details here: Activate AI Ass...
Wed, 5 Feb, 2025 at 9:06 AM
AI Assistant Tools & Agents
ZOA uses an AI agent based approach. Each AI agent has specific capabilities that are described below. This means that the control or orchestration agent ta...
Wed, 5 Feb, 2025 at 9:06 AM
New AI conversation
Start new conversation You can start a new AI conversation on the AI Assistant overlay.  Enter your question / prompt Enter your question in the ...
Wed, 5 Feb, 2025 at 9:06 AM
Archive an AI conversation
If you do not want to see a conversation in the conversation stream on your dashboard or within the aI overlay, you can archive specific conversations by cl...
Wed, 5 Feb, 2025 at 9:07 AM
Delete an AI conversation
You can delete an AI conversation by clicking on the Command-Icon to the right of the respective conversation. This will open a context menu where you can d...
Wed, 5 Feb, 2025 at 9:07 AM
AI Assistant: Technical details
Large Language Models  We use various Large Language Models (LLMs) from OpenAI and cohere. We use a Retrieval-Augmented-Generation (RAG) approach where rel...
Wed, 5 Feb, 2025 at 9:08 AM
Activate AI Assistant for your ZOA account
Only the administrator or users with the required permissions can access the company account profile. The administrator or users with the required perm...
Wed, 5 Feb, 2025 at 9:08 AM